What is a Network Switch and How Does it Work? Explained

According to recent reports, “The Network Switches market is projected to grow from USD 33 billion in 2023 to USD 45.5 billion by 2028, growing at a CAGR of 6.6% during the forecast period.”  That’s a tremendous growth trajectory! But what is a network switch exactly? And what does a network switch do? Curious to […]

Read more


How SMS for Business Communication Can Be a Game-Changer?

SMS in Business Communication

Traditional communication channels like email and phone calls hold a strong ground in the business communication landscape. However, there’s another powerful yet often overlooked tool that helps businesses connect with their customers efficiently and effectively. I’m talking about SMS, i.e., Short Message Service in business communication. This blog takes you through the deeper aspects of […]

Read more


Top 4 Business Communication Styles: Let’s Crack the Code

business communication styles

Effective communication is the foundation of any successful business. A report by the Project Management Institute highlights this, revealing that poor communication is responsible for project failure one-third of the time. As George Bernard Shaw aptly said, “The single biggest problem in communication is the illusion that it has taken place.” The manner in which […]

Read more


What is SIP Calling? Working, Benefits, and Use Cases

SIP calling

The communication landscape is rapidly evolving. Businesses often equate upgrading to newer technologies with substantial price tags and complex installations. However, the cloud has brought a game changer that has completely altered this dynamic. It’s SIP calling, i.e., Session Initiation Protocol calling. You can think of SIP calling as the best communication upgrade SMEs can […]

Read more


Outbound Dialers: Types, Benefits, Use Cases & Best Practices

outbound dialer

Manual dialing can be extremely time-consuming when connecting with customers through outbound calling. But what if there was a way to effortlessly reach your potential customers and turn your conversations into conversions? An outbound dialer is a powerful tool that can smoothly accelerate the dialing process, enabling sales and customer service teams to reach a […]

Read more