iTel VoIP Softswitch

iTel VoIP Softswitch

iTel Switch is a single Softswitch platform for global Retail, Wholesale, Calling Card, and Call Shop businesses. Being a customizable and scalable VoIP Softswitch with integrated billing, it serves as an ideal platform for all the VoIP service providers who want to provide VoIP calling services. Multilevel reseller support, easy end-user interface, integrated billing, intelligent routing, and class 4 & 5 Softswitch features are some of the benefits of iTel Switch. If you want a class 4/5 hybrid switch, iTel Softswitch will support your needs as it can handle high volume traffic. So if your SIP Softswitch has a higher capacity, it can handle peak hour calls.

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Key Features

Easy Rate Plan Management

The Easy Rate Plan Management facility enables a VoIP Service Provider to create, modify, upload, and download rate plans in the most flexible way.

  • Prefix-wise multiple rate plan management
  • Supports F&F Rate, package management, pick & off pick based rate management
  • New rate plan creation by changing a specific amount (of % value) in an existing plan.
  • Future date-wise rate management
  • TAX activation facility
Rate Plan Mangement Feature iTel Switch
iTel Switch Routing

Flexible & Advanced Routing

VoIP service providers can utilize the advanced call routing facility of iTel Switch for ensuring greater revenue and competitive advantage.

  • Prefix-Based Group Routing
  • Loss Less Routing (LLR)
  • Time & Quality-Based Routing
  • Quality-Based LCR Routing & Least Cost Routing(LCR)
  • Traffic Sharing or Percentage-Based Routing

Live Call Monitoring

The Real-time Call Monitoring facility of iTel Softswitch with detailed and summary reports assists VoIP Service Providers to plan accordingly, and run the business comfortably.

  • Transparent monitoring system with detail and summary reports
  • Monitoring Graph (Pie chart, Bar Graph)
  • Active call list with detail and summary view with ASR / ACD Quality monitoring
  • Advanced live call log monitoring facility along with detailed SIP log
  • Total calls monitoring (In Progress Calls, Concurrent Calls, and Connected calls)
Live Call Monitoring iTel Switch
Multi Layer Security iTel Switch

Multilayer Security

Most VoIP Switch provider ignores this feature but using iTel Softswitch, you can expect maximum security against unauthorized login or hacking attempts.

  • 2FA authentication by integrating OTP device for admin and reseller access
  • Set user-wise roles and build IP restrictions.
  • Auto-block of user name and password for consecutive failed attempts
  • Whitelist or Blacklist of IPs to control who can send calls through the system
  • Admin can track all user's billing activities(information modified or deleted)

Detailed Analysis & Reporting

The flexible reporting option of iTel Softswitch plays a major role in planning, monitoring, analyzing, and forecasting your VoIP business status.

  • Dashboard monitoring
  • Client and Carrier-wise separate reporting panels
  • Payments & Recharge history reports
  • Client and destination-wise profit-loss report
  • Manual & automated invoice generation
Advanced Reporting Systems iTel Switch
Alarm System iTel Switch

SMS and Email Based Alert System

With behavioral-based alert systems such as notification via SMS and Email, you can reduce probable risks of your VoIP Business and ensure uninterrupted services for your clients.

  • System alert for unusual disk, CPU, memory usage and route down
  • Performance alert for unusual ASR, ACD, and average PDD
  • Each route-wise separate alert for unusual ASR, ACD, and average PDD
  • Behavioral alert for an unusual number of calls and termination gateway down
  • Alerts for unwanted recharge, low balance, and unauthorized user access

Call Simulator

Using the Call Stimulator feature of this VoIP Switch, you can test PINS with the available routes if they are performing well.

  • Available route checking facility for a dialed number
  • Routing sequence and its status checking facility among available routes
  • Call from any specific PIN of any level to check rate, route & balance issue
  • Gateway and route quality checking facility
  • Mailing facility for sending reports to vendors
iTel Switch Call Simulator
Client Management iTel Switch

Seamless Client Management

As a VoIP Switch Provider, we understand that you need to manage resellers, originating, terminating, and both (originating & terminating) types of clients. Using the Client Management feature in your iTel Switch, you can manage your clients without any hassle.

  • Supports 4 types of clients (Reseller, Originating, Terminating, and Both)
  • Supports N level resellers and commission-based or rate based resellers
  • Supports both prepaid and postpaid payments
  • Client-wise separate IVR, currency, and language management
  • Client authentication by IP, Prefix, and Caller ID

Multiple DID Management

DID management feature of iTel Softswitch with interactive IVR, PIN & PIN-less calling facility allows VoIP Service Providers to handle calling card business efficiently.

  • DID Extension and DID hunting number management
  • Personal DID management with online DID purchase facility
  • Supports multiple currencies
  • DID multiplexing & direct dialing or speed dials
  • Most advanced Interactive Voice Response (IVR) system in multiple languages
DID Management iTel Switch
Prepaid Postpaid Billing Facility iTel switch

Flexible Payment System

iTel Softswitch ensures a flexible payment system that enables VoIP Service Providers to receive payment from resellers and resellers from the end-users in the easiest way.

  • Supports major online payment gateways
  • Currency conversion rate-setting facility to adjust balance in billing automatically
  • Clients can make payments at the bank and upload information in the system for the admin
  • Recharge card generation facility to recharge end-user/reseller/originating client's account

iTel Switch Modules

Switch Partitioning

Reseller Partitioning

Alternate Reseller Billing

Calling Card Platform

Callshop Platform

Mobile Top Up Platform

“Using iTel Switch, we have been able to run our VoIP business without any worries. It's multi-layer security system that provides protection from any kind of hacking attempts.”

M N Islam

Founder & CEO, TiCON System

Start your own VoIP Business with iTel Switch

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