It’s 2025, and the market is flooded with hosted PBX providers. While each one of them claims to be the best, it becomes overwhelming for a business to decide upon one. But don’t worry, we have done all the research for you, compiling a list of the top 10 hosted PBX providers that truly deliver […]
When discussing business communication, PABX and PBX are often referred to as systems that manage calls within an organization. While these terms are often used interchangeably, they are not entirely the same. To understand these two concepts in their truest sense, let’s explore PABX vs PBX. Before we jump into the details, let’s briefly get […]
When deciding on your business phone system, you simply can’t go with what’s new in the market. You need to choose a solution that supports your team’s workflow, grows as your business grows, and makes the communication process as simple as possible. As you dig into options, you learn that there are two big players: […]
Cloud Telephony Platforms are the latest buzz in the realm of Business Communication. As per the Global Industry Analysts study, the global cloud telephony services market size was $13.5 billion in 2020 and is expected to reach $34.5 billion by the end of 2026, growing at a CAGR of 16.8%. Cloud technology not only promises […]
If your business handles a lot of customer calls, chats, and emails, you’ve probably considered how to make it all run smoothly. Let’s discuss a game-changing technology: hosted contact centers that make those customer service calls, sales chats, and support emails actually work smoothly. Why do you think a call center is so crucial for […]
Businesses today operate in a customer-centric environment, and they constantly seek ways to connect more efficiently with customers and prospects. Dialing systems such as predictive dialers have emerged as game-changing tools, revolutionizing outbound communication through automation. But what exactly is a predictive dialer, and how does it work, and more importantly, is it useful for […]
Have you ever walked out of a meeting confused or felt that the product team failed to communicate the features and benefits of a newly launched product to the sales team? You’re not alone. Studies show that poor communication costs businesses thousands of dollars a year. Also, a whopping 92% of business professionals believe effective […]
The emergence of Software-as-a-Service (SaaS) has revolutionized business operations, driving a shift towards cloud-based solutions. Amongst the most significant innovations are UCaaS and CCaaS, two pivotal cloud-based communication solutions for modern enterprises. Providing a comprehensive suite of communication tools, these platforms offer cost efficiency, flexibility, better productivity, and customer satisfaction. While these two solutions have […]
With the increasing demand for communication tools, it has become imperative for businesses to manage workplace applications systematically. The traditional communication system, or PBX equipment, which was so much more popular a few years back, has been outsmarted by the technology known as Unified Communications. But you may ask, what is unified communications? Well, this […]
Effective communication is an absolute essential in today’s digital-first business world. Whether it’s about internal collaboration or external customer interactions, a business needs the right communication tools to thrive. Recently, two significant technologies in this space have brought revolution to the way businesses communicate. We’re talking about UCaaS (Unified Communications as a Service) and CPaaS […]
