Get a Free Demo

Author's Bio
Kanika is a versatile researcher, blogger, and author, delving into the world of tech blogs covering Telecommunications and Cyber Security. With a solid engineering background, she turns intricate tech jargons into relatable, real-life stories. Her writing isn't just about words; it's a fusion of detail, intrigue, and relevance to the audience, reflecting her passion for writing and design. Beyond her work, Kanika finds joy in painting, and exploring new places while traveling.

What is a Conference Bridge? Features, Benefits, Top Vendors

conference bridge

Did you know that “78% of corporate companies use video calling software for team meetings?” Zoom, a frontrunner in the realm of corporate communication, recorded an astonishing 300+ million meeting participants per day in 2020 (source: Business of Apps), showcasing the immense reliance on and adoption of such platforms for seamless collaboration. These statistics reveal […]

Read more


Business Phone Line: Types, Benefits & Top 10 Providers

business phone line

Imagine this: A potential customer is scrolling through your business website, ready to avail services, but there’s no phone number listed. A nagging thought directly creeps into the customer’s mind: is this business legitimate? That’s the moment when you realize the importance of having a dedicated or separate business phone line.   Statistics reveal that most […]

Read more


What is an Auto Attendant? Features, Benefits, Top Practices

auto attendant

Ever heard the phrase ‘first impression matters’? Well, when it comes to business, that initial phone call sets the tone. According to recent studies, businesses lose an estimated $62 billion annually due to poor customer service.  But what if there’s a tool that can free up your staff for more strategic tasks, handle routine calls […]

Read more


Operator Connect vs Direct Routing: A Comparative Analysis

Remote and hybrid work has become the new working norm and businesses are embracing flexible work arrangements by finding new ways to stay connected. Cloud tools like Microsoft Teams, which has 320 million users, are already a preferred choice for online meetings and chats, it’s now become a game-changer for phone calls too. Operator Connect […]

Read more


Enterprise Communication Solutions: Types & Best Practices

enterprise communication solutions

Do you know what enterprise communication solutions are? Well, that is what this blog post is all about. Imagine this: you’ve just finished a killer presentation for a valuable client, but your team is scattered across the globe with different time zones and working hours. Sending an email seems of no use because it will […]

Read more


SIP vs PRI: Which One to Choose for Your Business?

SIP vs PRI

Effective communication lies at the core of every successful business, and a dependable phone system serves as the foundation for smooth and seamless voice interactions within an organization. SIP and PRI are both telephony technologies that serve as vital tools for establishing communication channels in businesses. Comparing SIP vs PRI, we will learn that both […]

Read more


VoIP Advantages and Disadvantages: A Comprehensive Guide

Voip advantages and disadvantages

You must have heard and read about VoIP and how it is revolutionizing the way we communicate. While the nature of work is changing, desk phones are becoming obsolete and VoIP is taking over. It has made our lives much simpler. But is it devoid of drawbacks? Well, this blog post will take a balanced […]

Read more


Business Phone System Installation: Best Tips & Tricks

business phone system installation

The recent 2023 State of Consumer Behaviour report revealed that “52% of individuals who want to contact a business after an inquiry will do it via telephone”. In another analysis done by Tech.co, it has been found that businesses can achieve average cost savings of 30% to 50% by switching to a VoIP phone system […]

Read more


PBX vs. VoIP – Which One is the Right for Your Business?

PBX vs. VoIP

Did you know that “65% of people prefer to contact a business by phone call.”? But what if your business lacks an efficient phone system? In today’s digital age, every business seeks to modernize its communication infrastructure. However, often small business owners get overwhelmed by the options when choosing the right phone system. But fear […]

Read more


Future of Telecom Industry: Top Trends & Predictions in 2025

future of telecom industry

Did you know that out of nearly 8 billion people in the world, almost 5.35 billion (66% of the world’s population) of them have access to the Internet? This figure is expected to reach 7.9 billion by the end of 2029, marking a significant milestone in connectivity (Source- Statista). The telecommunication industry, which is the […]

Read more