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iTEL

WHOLESALE

SWITCH

iTel wholesale switch

A Wholesale Softswitch with Robust Scalability, Security and Advanced Functionalities

  • Industry's Most Advanced Fraud Detection System
  • Scalability up to 100000 Concurrent Calls
  • 1+1 Redundancy with Hot Standby
  • Integrated with Real Time Billing
  • Multi Location and Language based 24x7x365 Support
  • Absolute Prepaid with traditional Postpaid Platform
  • All Possible Routing in the Industry
  • Wholesale SMS & Mobile Top Up

The Only Softswitch with Most Unique Wholesale Features

never go negative with reve wholesale switch

Never go Negative

  • Only Softswitch that prevents user's account balance from going negative
  • Monitors all running calls of Switch in real time to check if any user's balance is extremely low or Zero
  • Automatic call drop before user account balance turns negative
call route simulator

Call & Route Simulator

  • Available route checking facility for selected client and a dialed destination
  • Routing Sequence and its status checking facility among available routes
  • System will show data based on current capacity and route status
  • Call from any specific Carrier of any level to check rate, route & balance issue
Rate Plan Normalization

Rate Plan Normalization

  • Converts any termination client's rate plan format to the native format
  • Easy uploading of different rate plans and conversion into respective templates
  • Systems converts all templates into native rate plan format and makes life easie
Fraud Management

Fraud Management

  • Report to trace unauthorized access
  • System alert for unusual disk, CPU, memory usage and route down
  • Performance alert for unusual ASR, ACD and Average PDD
  • Each Route wise separate alert for unusual ASR, ACD and average PDD
  • Behavioral alert for unusual no. of calls and termination gateway down
  • Alert for unwanted recharge, low balance, and unauthorized user access
  • Call loop detection and prevention
Multilayer Security

Multilayer Security

  • Protection against hacking attempts
  • Auto expiration of IP after a certain number of invalid login attempts
  • IP Based Firewall in switch for call authentication
  • OTP for 2nd layer authentication
  • Encrypted password for database
  • Role based access control
  • User wise IP based authentication
  • Auto expire (After 1st use, After 30 Days and Configurable)
  • Billing activity log trace
  • DoS/DDOS attack blocking at H/W
wholesale switch routing

Routing

  • Dialed destination based Routing
  • Loss Less Routing (LLR)
  • Least Cost Routing (LCR)
  • Percentage (%) Based Routing
  • Quality Based (ACD/ASR/PDD) Routing
  • Time Based Routing
  • Quality Based LCR Routing
  • LRN and MNP dip based Routing
  • Source & Destination based Routing
  • Overflow & Route Capacity based Routing
  • Specific Prefix based Rate plan and Route
    Tagging to maximize Profit

Core Features

Client Management

  • Supports 3 types of clients (Originating,Terminating and Both
  • Manages CPS for Originating & Terminating client
  • Supports both Prepaid and Postpaid Payment
  • Termination prefix and strip prefix to adjust termination call with prefix
  • Client authentication by IP & Prefix

Group Routing

  • Different route setting under a single route group or more
  • Easy assigning a specific group to clients with similar preference of routes.
  • Minimum and Maximum digits for each destination can be set.
  • Enormous time & hassle of assigning routes to clients individually & repeatedly is avoided

Least Cost Routing

  • Base Rate Plan can be managed
  • Multiple Offer Can Manage (Gold, Silver, Bronze)
  • Analysis Rate for Multiple Termination Carrier
  • Create Offer Rate for Origination Carrier
  • Compare carrier Rate with Offer Date (Rate Increase, Decrease and No change view facility)
  • Direct Mail to Carrier

Wholesale SMS

  • Easy SMS rate management
  • Supports HTTP and SMPP gateway
  • Easy route management
  • User friendly, detailed and summary report
    - Failed, successful & pending report
    - Group report by SMS type, Sender, Receiver, Country
  • Profit loss analysis and invoice management

Activity Log

  • Highest security level to check billing modifications for modules like ‘Client Add’, ‘Delete’, ‘PinAdd/Delete’, ‘Rate Plan Add/Delete’, ‘Rate Change Information’, etc.
  • All billing activities can be traced by selecting the specific dates, time and who worked at which time from which login IP, etc.

Reconcile Module

  • Admin can select time slot to do this operation
  • Can select all client or specific clients
  • Admin can choose current rate plan or new rate plan to re-rate CDR
  • Reprocessing will be done only for the changed rate/s of calling destination, not for all CDR

CLI & Non CLI Tester

  • Only Softswitch in the industry that detects CLI & Non CLI calls
  • Systems notifies the user if the caller ID is not same as the one displayed in termination end i.e. if the number has been changed
  • Report generation on CLI & Non CLI calls

Reprocess CDR

  • Admin can select time slot to do this operation
  • All client or specific clients can be selected
  • Admin can choose current rate plan or new rate plan to re-rate CDR
  • Reprocessing will be done only for the changed rate of calling destination, not for all CDR

CLI
Modification

  • Dial Number Translation
  • Caller ID Modification
  • Caller ID Allow/Block
  • Dial Number Length Verification & Block

User Behavior
Based Reporting

  • Shortcut links suggestion for user in the login page based on their mostly accessed reports
  • No hassle of selecting monitoring report options over and over

Sales Person wise
Account Management

  • Sales person wise individual reports generation to check number of clients they handle, profit/loss status, call volume and more

Net-Off/Bilateral
Management

  • Summary report generation to check & compare call amount, recharge amount, profit, remaining balance and more.

Analysis & Reporting

  • Dashboard monitoring
  • Real time report on active call, live call logs & SIP log trace.
  • Custom report generation (Origination/Termination Client wise, IP Wise etc based on user’s demand
  • Detailed report (Successful, Failed Authentication Failed).
  • Summary report (Hourly, Daily, Monthly)
  • Specific Search (Callee and Called Number, Duration based, Disconnect Cause Code).
  • Gateway/ACD/ASR/PDD wise report.
  • Comprehensive Monitoring Reports in graph format (Time wise, Client Wise, Hourly, Daily, Monthly)

Invoice Management

  • Supports client to client invoice customization
  • Supports auto & manual invoice generation
  • Invoice generation in both CSV and PDF format
  • Notification of invoice via both email and SMS
  • Invoice Configuration
    - Client-wise
    - Daily or weekly or Monthly
    - Specific Date and time Zone Wise
    - Due Date Management
  • Single invoice facility for multiple services (Voice, SMS, MTU etc.)
  • Stores all previous invoice log
  • Payment posting facility and tagging option against each invoice

Mobile Top Up

  • Supports easy and separate rate plan management
  • Supports currency wise conversation rate management
  • Standard API for connectivity with originating IP client
  • Supports all standard international MTU gateway for termination (Transfer to, Mobi kwik, Ezee top, Recharge now, Pay point, Cellcom, Topup24, REVE Gateway etc.)
  • Provides detailed monitoring report, failed cause analysis, profit loss management and invoice generation

Real-time Billing

  • Mid-Call Re-AUTHORIZATION after every set time interval for True Prepay.
  • Safe Amount / Percentage Margin / Credit Limit based Call Snapping
  • Pre-pay & Post-pay Billing
  • Real-time CDR Processing
  • Multi-Currency Support
  • Blocking / Unblocking of Destinations
  • Online Payment Gateway Integration
  • Periodic & Instant Invoice Generation
  • Customized Billing Cycle
  • Invoices in PDF & Excel Format

Rate Plan
Management

  • Prefix wise multiple rate plan
  • Supports pick & off pick based rate management
  • Easy modification of rate plan by changing (% value) in existing plan
  • Future date wise scheduled rate management
  • Destination wise TAX activation facility
  • Fast upload and easy to download rate plan as CSV file.
  • Types of Rating: Per minute, Per Second, Fixed Price per Call etc.

WebRTC-SIP
Gateway

  • Complete inter compatibility between WebRTC and SIP Gateway
  • Enables users to initiate & receive VoIP calls to/from SIP service over WebRTC using any desktop or mobile browsers.
  • No third party plugins are needed.
  • Allows users to enjoy Click-to-call, video call, video conference, web chat, screen sharing, file transfer and more features
  • Scalable, highly secure communication and easily managed

Online & Bank
Payment Support

  • Supports online payment gateway
  • Supports Debit/Credit card
  • Currency conversion and balance adjustment
  • Clients can make payments at Bank & upload information in system for the admin

Instant
Wholesale

  • Instant online signup for Carriers
  • Instant route selling and buying in a single platform
  • Online payment & balance withdraw facility
  • All types of reporting in each panel

Technical Specification

Supported Protocols & Session Control

  • SIP v.2.0 (RFC 3261, RFC 4566), SIP-I
  • SMPP v3.4 protocol for SMS and HTTP
  • SIP REDIRECT
  • RADIUS
  • RFC 3863, 3428, 3903, 3515 and new RFC
  • Caller-Carrier PTIME isolation
  • Media Monitor
  • RAW IPDRs / Rated CDRs posted
  • to Mediation Server / Local Memory
  • SIP Header Manipulation/Topology Hiding
  • Error Code Adaptation
  • Support for Proxy and Non Proxy

WebRTC Functionality

  • Compatible with any client that complies
  • with WebRTC standards.
  • SIP over Secure WebSocks
  • ICE/STUN
  • SIP Internetworking

Tones & Media Functions

  • All standard Codec in Transparent Mode:
    G.711, G.723.1, G.726, G.729a, G.729b, G.729ab, iLBC, G.722,
  • AMR-NB, AMRWB, GSM Codec Support etc.
  • Codec Transcoding based on Voice Codec (OPUS,G711,G729)
  • Auto In band / Out band DTMF over IP (INFO, RFC 2833)
  • Media: RTP, RTCP
  • T.38 Fax Relay Protocol

System Architecture

  • 1+1 Hot Standby
  • Supports distributed Architecture for Robust deployment
  • Real time data backup
  • Web Server: Jakarta, Apache Tomcat
  • Database: Oracle, MySQL, PostgreSQL & MS-SQL

Installation Platforms

  • Supports Unix/Linux Based Platform

Solution Architecture

itel wholesale Solution Architecture

Resources

Brochure

itel wholesale switch brochure DOWNLOAD

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