Accept it or not, living in the digital age comes with ease of access and convenience when it is to communication. There’s an abundance of tools and technologies at our disposal that allow us to connect with others through text, video, or audio. Through this post, we would like to appreciate today’s communication technology by […]
Telecommunication is the backbone of every industry; it allows businesses to communicate effectively with customers and deliver superior customer service. When it is about implementing a softswitch, it is important for VoIP carriers to choose the most suitable ownership option. One can go for direct buyout or choose to avail hosted services by paying rental […]
Telecom industry has been witnessing continuous tremendous growth for some time now. But it comes with a lot of challenges, one of which is billing related concerns amongst consumers and telecom operators. Within the telecommunication space, billing is a lot more complex as there is dealing with numerous customer data. Manual billing can result in […]
With more and more people relying on mobile phones to function in their daily lives, it has become imperative for businesses to create mobile-first marketing strategies. Amidst all the tools that help businesses in fast and convenient communication with customers, A2P messaging appears to be a popular and useful choice. This is because as per […]
We have come a long way in terms of cellular network technology. However, amidst all the advancements, experiencing poor quality voice calls still persists as an issue. Crackling, Jitters, dropped syllables and connections that keep cutting out are some of the most common problems that annoy mobile phone users during voice calls. With more people […]
Fraudulent Spoofed Calling is one of the most popular methods used by scammers to trick their targets into revealing their personal or sensitive information which they can use to steal money or perform other fraudulent activities. By using this method, scammers are able to change the caller ID to any number other than the actual […]
With a staggering 2 billion active users per month, WhatsApp is the most popular messaging app in the world. While it is loved and liked for everyday communication, when it comes to business communication, it’s a big ‘No’. Why? Well, let us discuss why businesses prefer using a WhatsApp alternative for secure communication. Risks Associated […]
In the age of smartphones and apps emerging every other second, it may appear that the concept of traditional SMS messaging is almost on the verge of extinction. But that’s really not true. In fact, if we look at the numbers, it is clear that SMS is still the king of all communication channels. Let’s […]
Modern day VoIP communications need to be flexible and effective amidst the rapid changes happening every single day. A softswitch plays a crucial role in the successful execution of VoIP communication by offering a number of benefits. While there are many softswitches available in the market, here we are talking about class 4 & 5 […]
Did you know that “In 2022, 70% of consumers opted in to receive texts from businesses.”? Also, 60% of business owners who text their customers plan on increasing their SMS marketing budget in 2022. There are several other marketing options available today, but we cannot deny the fact that SMS has always been a popular […]
