In the world of VoIP, a Session Initiation Protocol (SIP) softswitch is a crucial piece of technology that facilitates the transfer of voice and multimedia data over the internet. A SIP Softswitch is responsible for routing and connecting calls, managing user accounts, and performing various other functions that are necessary for a VoIP network to […]
Telecom industry has been witnessing continuous tremendous growth for some time now. But it comes with a lot of challenges, one of which is billing related concerns amongst consumers and telecom operators. Within the telecommunication space, billing is a lot more complex as there is dealing with numerous customer data. Manual billing can result in […]
We have come a long way in terms of cellular network technology. However, amidst all the advancements, experiencing poor quality voice calls still persists as an issue. Crackling, Jitters, dropped syllables and connections that keep cutting out are some of the most common problems that annoy mobile phone users during voice calls. With more people […]
Fraudulent Spoofed Calling is one of the most popular methods used by scammers to trick their targets into revealing their personal or sensitive information which they can use to steal money or perform other fraudulent activities. By using this method, scammers are able to change the caller ID to any number other than the actual […]
With a staggering 2 billion active users per month, WhatsApp is the most popular messaging app in the world. While it is loved and liked for everyday communication, when it comes to business communication, it’s a big ‘No’. Why? Well, let us discuss why businesses prefer using a WhatsApp alternative for secure communication. Risks Associated […]
In the age of smartphones and apps emerging every other second, it may appear that the concept of traditional SMS messaging is almost on the verge of extinction. But that’s really not true. In fact, if we look at the numbers, it is clear that SMS is still the king of all communication channels. Let’s […]
Did you know that “In 2022, 70% of consumers opted in to receive texts from businesses.”? Also, 60% of business owners who text their customers plan on increasing their SMS marketing budget in 2022. There are several other marketing options available today, but we cannot deny the fact that SMS has always been a popular […]
Telecom fraud is on a continuous rise and is one of the biggest sources of revenue loss amongst Telcos. As per a report from CFCA Fraud Loss Survey, Telecom Fraud Losses have increased by 28% between the years 2019 and 2021. The onset of the pandemic in 2020, further escalated telecommunications fraud and security threats. […]
Softphones are a must-have communication tool for businesses these days. These are easy and cost-effective ways to make and receive calls over the Internet. This is why softphones have proven themselves to be an essential tool for business communication all around the world. But you know these softphones also hold an underlying revenue and business […]
Mobile messaging apps like WhatsApp which are also known as communication apps are the latest buzz. For communication service providers planning to invest in such an app for business purposes seems like a profitable opportunity. Through this post, you will be learning the complete process to develop an app like WhatsApp. As you know, there […]
