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FAQs: iTel Mobile Dialer

When an operator or a service provider registers with iTel Mobile Dialer Express for their company, a code termed as an operator code is assigned to them automatically. During the registration for this VoIP softphone app, the service provider gives information like softswitch IP, port number, and IVR extension. This information is stored against the operator code, so end users only need to input the operator code instead of all technical information.

  • Please ask your clients to save the program in phone memory instead of storage card memory.
  • If they have already installed the program in storage card, they need to remove the program and re-install it in the phone memory.

Yes. You can download the free demo of this mobile VoIP application from the provided link and distribute it among your end users. The operator code will be provided by you as you are the service provider.

Yes, you can. Basically this is the IVR played by your switch/billing software.

If your end users wish to use this mobile VoIP application to make VoIP calls to/from blocked regions, you must have an iTel Byte Saver installed in your setup.

Yes, balance server can display remaining balance on mobile screen.

iTel Mobile Dialer Express is compatible with major mobile operating systems, including Android, iOS, Symbian, Windows Mobile, and BlackBerry.

Yes, iTel Mobile Dialer Express offers extensive white-label branding options, allowing service providers to customize the app's look and feel to align with their brand identity.

iTel Mobile Dialer Express can be integrated with various billing systems, enabling real-time balance updates and call detail records. Integration specifics depend on the compatibility of your billing system with the dialer's API.

In low bandwidth scenarios, iTel Mobile Dialer Express can maintain call quality by utilizing efficient codecs and, when paired with iTel Byte Saver, can bypass network restrictions to ensure uninterrupted service.

iTel Mobile Dialer Express incorporates security measures such as encryption protocols to safeguard user data during transmission. Service providers can also implement additional security layers as needed.

While iTel Mobile Dialer Express primarily focuses on voice communication, video calling capabilities depend on the specific configuration and features enabled by the service provider